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Customer Service 

We are here to assist you with any questions at hello@underwair.com 

Product Care

We recommend that our panties are washed in a mild detergent, (see EWG.org for ratings), with machine wash warm, and tumble dry warm, no bleach and no fabric softener is needed.  

Return Policy 

Since we are a small, start-up company, we are not able to offer returns with refunds. In order to preserve the sanitary nature of our products, we do not offer exchanges. Please see our sizing guide for help with choosing the best size for you, prior to ordering. If you find that you are between sizes, then we recommend choosing the smaller size.  

If you have a question, issue or concern, please contact us at hello@underwair.com, so that we can be of assistance.