Customer Service
We are here to assist you with any questions at hello@underwair.com
Product Care
Please wash our product before wearing.
We recommend that our panties are washed in a mild detergent with machine wash warm, and tumble dry warm, no bleach and no fabric softener is needed (Yes, no fabric softener!)
Sizing
Please see our sizing guide for help with choosing the best size for you, prior to ordering. If you find that you are between sizes, then we recommend choosing the smaller size.
Return Policy
In order to preserve the sanitary nature of our products, we do not offer exchanges.
If you wish to make a return, contact us with your order and details. You will receive a response within 48 hours with further instructions on how to return the items.
Shipping
We are currently shipping only to areas in the continental United States. We ship using the USPS and you should expect delivery within 7-10 days. You will recieve an email confirming that your order has shipped.